Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance crew is taught to easily address all of our Linux hosting packages customers’ queries and help requests. Through our ticketing system, it will be possible to supply your issue and a support staff fellow member is going to go back to you in less than maximum one hour. In actual fact, practice has confirmed that the normal answer time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can email us 24x7x365 with any problem you may have involving FingerTipHosting’s offerings. Now we have specialists present on a regular basis to present instructions anytime necessary. You may use the ticketing system or post a message at any time, or you can pick–up the phone or use the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a broad practical knowledge base into the Control Panel to help you to have beneficial step by step details whenever you want. Each part of the Control Panel possesses its own contextual help area offering a list of how–to posts. We have also prepared movies to give you a more effective idea of how to conduct any given activity.